Customer Survey

---

Dear Customer

Thank you for trusting and supporting the work of Shanghai Ingeer Certification Assessment Services Co. Ltd. Our clients and the community’s satisfaction is our top priority and is always the consistent goal of our company. Your comments and suggestions are important to us. We sincerely invite you to participate in our Customer Satisfaction Survey. We will improve our work based on your feedback and an appropriate course of action will be carried out whenever necessary.

Name: Company : Tel
Comprehensive Evaluation of the certification audit
Item	Excellent	Very satisfactory	Satisfactory	Dissatisfied
Audit schedule
Auditors’ service, attitude and  communication ability
Customer service representative attitude and communication
Auditors advices to impove management system
Certification speed and efficiency
Objectivity, impartiality, accuracy of audit conclusions
Confidentiality
Recommendations and comments for improvement of our work